Welcome to Steader. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Steader's website or mobile application, you consent to the data practices described in this policy.
We may collect the following types of personally identifiable information:
This list is subject to change based upon legal and business requirements.
Payment Information: Steader does not collect or store payment card information. All payment processing is handled directly by Stripe, our payment processor. When you make a purchase or set up a seller account, you provide payment information directly to Stripe through their secure interface. Steader only receives confirmation of successful transactions and basic transaction details necessary to operate the marketplace.
Note on Biometric Data: Steader does not collect, process, or retain any biometric information, including face data or facial recognition data. We do not use facial recognition technology in our platform. Any identity verification required for sellers is handled directly between sellers and Stripe, and face data is not retained after verification.
Please be aware that if you directly disclose personally identifiable information or personally sensitive data through Steader's public message boards or communication features, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you:
When sellers set up their Stripe connected accounts to receive payments, Stripe may require identity verification to comply with financial regulations. This verification process occurs directly between the seller and Stripe.
What Steader Receives:
What Steader Does NOT Receive:
All identity verification is handled entirely by Stripe according to their privacy policy. Steader has no access to the documents or information submitted during this process.
Steader may automatically collect information about your computer hardware and software, including:
This information is used for operating our service, improving service quality, and providing general statistics regarding use of the Steader platform. This list is subject to change based upon legal and business requirements.
Steader collects and uses your personal information in the following ways:
Steader may also use your personally identifiable information to inform you of other products or services available from Steader and its affiliates.
Steader uses location data to:
You can control location permissions through your device settings.
Steader's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize Steader's pages, or register with Steader's site or services, a cookie helps us to recall your specific information on subsequent visits. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Steader services.
Steader may keep track of the websites and pages our users visit within the platform in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Steader to customers whose behavior indicates that they are interested in a particular subject area.
Steader does not sell, rent, or lease its customer lists to third parties.
Steader may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is not transferred to the third party.
Steader may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Steader, and they are required to maintain the confidentiality of your information.
Steader may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
For payment processing, we use Stripe's Direct Charge model. This means:
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Steader secures your personal information from unauthorized access, use, or disclosure. We use SSL (Secure Sockets Layer) protocol for all data transmission on our platform. Payment information is handled entirely by Stripe using their security protocols and is never transmitted through or stored on Steader's servers.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
You can:
When we receive a verifiable request from you to delete your account and personal information, we will promptly delete your personal information from our active records, subject to the exceptions outlined below.
We may need to delay processing your full account deletion request in the following specific circumstances:
In these cases, we will immediately deactivate your account upon request and remove your profile from public view, but complete the full deletion process only when these temporary conditions no longer apply.
To delete your account, you can use the Delete Account button in the Settings page of your account.
Even after your account is deleted, certain information may be retained for legal, business, and technical reasons:
We may retain certain information despite your deletion request if needed to:
If applicable and if you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding your personal information. The deletion rights described in this section are intended to satisfy the requirements of these laws. If we deny your deletion request, we will inform you of the basis for the denial.
Steader is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we discover that we have inadvertently collected personal information from anyone under 18, we will promptly delete such information from our records. If you believe we may have collected information from someone under 18, please contact us at hello@steader.com.
You will be able to connect your Steader account to third-party accounts. BY CONNECTING YOUR STEADER ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE.
You may disconnect your account from a third-party account at any time. The continued retention of your information by that third-party will be controlled by the terms and conditions and privacy policy of such third-party.
From time to time, Steader may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from Steader or click on a link therein.
If you would like to stop receiving such notifications, marketing, or promotional communications via email from Steader, you may opt out of such communications by clicking the unsubscribe link.
Steader reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law.
When changes to this Policy are significant, we will inform you. You may receive a notice by email to the primary email address specified in your account, by prominent notice on our website, and/or by updating any privacy information.
Your continued use of the website and/or services available after such modifications will constitute your:
If you have any questions about this Privacy Policy, or if you believe that Steader has not adhered to this Policy, please contact us at:
Steader LLC
5900 Balcones Dr, Ste 8330
Austin, Texas 78731
Email Address:
Phone Number:
(737) 510-4582
Last updated: July 3, 2025
