This Seller Agreement (the "Agreement") is entered into as of the date you accept it by clicking "I Accept" or by accessing or using the Platform as a seller (the "Effective Date"), by and between Steader LLC, hereinafter referred to as "Steader" or "Platform," accessed via steader.com or the Steader mobile application, with a business address of 5900 Balcones Dr, Ste 8330, Austin, Texas 78731, and all current and future sellers on the Steader platform, hereinafter referred to as "Seller" or "Member."
By accessing, browsing, or using the steader.com website or the Steader mobile application, or by selecting "I Accept" during the seller registration process, you represent that you have read, understand, and agree to be bound by the terms and conditions of this Seller Agreement.
Important Note: This Seller Agreement supplements the Terms of Service, which also apply to you as a seller. In the event of any conflict between this Agreement and the Terms of Service, this Seller Agreement will prevail with respect to matters specifically related to selling on the Platform.
Steader is a marketplace platform specifically designed for homesteaders, small-scale producers, and local food providers. Steader connects sellers with potential buyers in their communities and provides tools to facilitate these transactions. Steader is not a party to any transaction between sellers and buyers, and Steader does not buy, sell, or exchange any items listed by sellers.
Steader provides sellers with the following benefits and services:
Seller shall provide accurate, current, and complete information during the registration process and shall maintain and update such information to keep it accurate, current, and complete. Seller shall be required to promptly update their account information on the platform.
Seller shall select a username and password during the registration process. Seller shall be responsible for:a) All use of the Platform made using the Seller's username and passwordb) Maintaining the confidentiality of the Seller's username and passwordc) Any and all activities that occur under Seller's account
Steader reserves the right to refuse service and terminate accounts if Seller provides inaccurate, fraudulent, or incomplete information, if Steader determines, in its sole discretion that Seller’s use of the Platform is incompatible with Steader’s business model, or if Steader determines, in its sole discretion, that Seller's actions may cause legal liability for Steader or other users.
Sellers acknowledge that identity verification through Stripe Identity may be required:
Sellers agree to:
Note: Identity verification requirements apply only to transactions processed through Steader's payment system. Sellers are independently responsible for any compliance obligations related to their off-platform transactions.
Seller is solely responsible for all listings, content, images, descriptions, and other information they post on Steader. All listings must:
The following items may be sold on Steader (subject to local, state, and federal regulations):
The following items are prohibited:
By posting content on Steader, Seller grants Steader a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Platform's operation and Steader's business, including for promoting and redistributing part or all of the Platform.
Steader reserves the right to remove any content that violates this Agreement or that Steader deems objectionable, or which is not suitable for the Platform, in its sole discretion.
Seller agrees to pay Steader a commission on all sales completed through the Platform according to the current fee schedule. Commission rates are published on the Steader pricing page and also described in our Help Center documents. Steader reserves the right to modify the commission structure at any time by providing notice through the Platform, email, or other reasonable means. Any changes to the commission structure will become effective immediately upon posting or as specified in the notice. Seller's continued use of the Platform after such changes constitutes acceptance of the modified commission structure.
Sellers who opt for the Pro Plan will be charged the applicable subscription fee according to the current pricing. Subscription fees are separate from and in addition to commission fees.
All payments on the Platform are processed through Stripe using a direct charge model. By accepting this Agreement, Seller agrees to:
Seller acknowledges that:
Payouts for marketplace transactions are handled directly by Stripe according to their standard payout schedule and policies.
Stripe's Standard Payout Schedule:
Seller Responsibilities:
Note: Steader does not control payout timing or hold seller funds. All payout-related inquiries should be directed to Stripe support through your Stripe dashboard.
Transactions have two distinct tracking systems on the Steader platform:
Order Fulfillment Status (Controlled by Seller):Sellers are responsible for updating order status through the platform to keep buyers informed:
Payment Status (Controlled by Stripe):Payment statuses update automatically based on Stripe processing:
Seller Responsibilities:
Important: Order fulfillment status and payment status are independent. A successful payment does not automatically mean an order is fulfilled, and marking an order as fulfilled does not affect payment status.
Payment Disputes:All payment disputes, including chargebacks and refund requests, are handled directly through Stripe according to their policies. Sellers will:
Non-Payment Disputes:For issues not related to payments (quality concerns, miscommunication, etc.), Steader offers mediation support through our Trust & Safety Program. However, any resulting refunds or financial adjustments must be processed by the seller through their Stripe dashboard.
Refund Processing:Sellers may issue full or partial refunds directly through their Stripe dashboard. When a refund is processed:
Sellers are encouraged to:
All chargebacks are handled directly by Stripe. Sellers will:
Steader's role is limited to:
Sellers with excessive chargebacks may face platform consequences including reduced visibility or account suspension, as high dispute rates can affect Steader's relationship with payment processors.
Steader hereby certifies in writing to each marketplace seller that Steader, as a marketplace provider, assumes the rights and duties of a seller with respect to sales made by the marketplace seller through the Steader platform for the purposes of sales and use tax collection.
As a Marketplace Facilitator as defined by applicable state laws, Steader is responsible for:
As a seller on the Steader platform, you acknowledge and agree to the following:
Seller is responsible for complying with all applicable federal, state, and local laws and regulations relevant to their business activities on the Platform, including but not limited to:
Steader is committed to promoting sustainable, ethical, and community-based food systems. Seller agrees to adhere to the following principles and standards:
Steader reserves the right, in its sole discretion, to determine whether a Seller's practices align with these principles. Sellers who misrepresent their practices or who employ methods that significantly contradict these principles may have their listings removed or accounts terminated.
Seller agrees to:
Seller shall not:
Seller acknowledges their fundamental responsibility for the safety of all food products offered through the Platform. While natural variations in homegrown and homemade products are expected, food safety standards cannot be compromised.
In addition to the general quality standards and regulatory compliance obligations outlined in Sections 6.1-6.4, Sellers offering food products must:
Seller acknowledges and agrees to the "Special Considerations for Food Products" as outlined in the Purchase Protection Program, including the understanding that:
Steader reserves the right to request verification of food safety practices if concerns arise. In cases of reported foodborne illness or safety concerns, Seller agrees to cooperate with any necessary investigation and to provide relevant production records.
Sellers acknowledge that maintaining accurate order statuses is critical for buyer trust and platform functionality. Sellers must:
If Seller has a dispute with one or more buyers, Seller should first attempt to resolve the issue directly with the buyer through the Platform's messaging system. Most issues can be resolved quickly through clear communication.
If informal resolution is unsuccessful, either the Seller or Buyer may request mediation assistance from Steader. The Platform's dispute resolution process includes:
Steader will serve as a neutral mediator in disputes, reviewing available evidence including transaction records, communication history, and information provided by both parties. Steader reserves the right to make final determinations regarding dispute outcomes if the parties cannot reach mutual agreement within the established timeframe.
For disputes that cannot be resolved through the above methods and do not qualify for small claims court, all disputes arising out of or related to this Agreement will be resolved through final and binding arbitration as described in the Terms of Service.
Seller agrees that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action, as detailed in the Terms of Service. To the extent allowed by law, Seller waives any rights to participate in a class-action suit against Steader.
Sellers acknowledge and agree that their use of the Platform is also subject to Steader's Privacy Policy, available at https://steader.com/privacy, which is incorporated by reference into this Agreement.
Steader retains seller data according to the following schedule:
Sellers agree to:
Seller account standing is based on:
Accounts not meeting standards may face:
Steader's review system helps maintain quality standards:
Steader's Trust & Safety Program focuses on maintaining marketplace quality through platform-based tools and community standards. Payment protection and disputes are handled by Stripe.
For Buyers:
For Sellers:
While Steader cannot control payment outcomes, we maintain marketplace quality through:
Both parties agree to use good faith efforts to resolve issues directly and understand that payment-related matters are under Stripe's control.
Steader respects the intellectual property rights of others and expects Sellers to do the same. Seller represents and warrants that they have all necessary rights to the content they post on the Platform and that such content does not infringe on any third party's intellectual property rights.
Seller shall indemnify, defend, and hold harmless Steader and its officers, directors, members, owners, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:a) Seller's use of the Platformb) Seller's violation of this Agreementc) Seller's violation of any third party right, including without limitation any intellectual property right or privacy rightd) Any claim that Seller's content caused damage to a third partye) Any claim related to Seller's products or services, including but not limited to product liability claims, consumer protection violations, or food safety issues, orf) any claim which Steader reasonably deems to be the responsibility of Seller.
Neither Steader nor Seller shall be liable for any failure of or delay in the performance of their obligations under this Agreement for the period that such failure or delay is due to causes beyond their reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders, telecommunications, network, computer, server or Internet downtime, unauthorized access to information technology systems by third parties, or other events of force majeure.
To the maximum extent permitted by applicable law, Steader shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:a) Seller's access to or use of or inability to access or use the Platformb) Any conduct or content of any third party on the Platformc) Any content obtained from the Platformd) Unauthorized access, use, or alteration of Seller's transmissions or content
This limitation of liability is subject to the same terms and conditions as set forth in the Terms of Service.
Seller may terminate this Agreement at any time by ceasing to use the Platform and deleting their account. Termination does not relieve Seller of the obligation to complete any pending transactions or resolve any disputes.
Steader reserves the right to suspend or terminate Seller's access to the Platform at any time for any reason, including but not limited to Seller's violation of this Agreement or failure to adhere to Steader's quality standards and farming practice principles, without prior notice or liability. Steader specifically reserves the right to remove sellers whose agricultural practices are inconsistent with the homesteading principles outlined in this Agreement, as determined in Steader's sole discretion.
Upon termination, Seller's listings will be removed from the Platform, but Steader may retain certain information as required by law or for legitimate business purposes. Sections relating to Content License, Dispute Resolution, Intellectual Property, Indemnification, Limitation of Liability, and General Provisions of this Agreement will survive termination.
Sellers are responsible for:
Steader reserves the right to modify this Agreement at any time. Steader will provide reasonable notice of any material changes by posting the new Agreement on the Platform and/or by sending Seller an email. Seller's continued use of the Platform after such notice constitutes acceptance of the modified Agreement.
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.
No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.
This Agreement and the Steader Terms of Service constitute the entire agreement between Seller and Steader concerning the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Seller and Steader with respect to the Platform.
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Steader's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
By listing products or services on Steader, you agree to all terms and conditions outlined in this Agreement and the Steader Terms of Service. You acknowledge your responsibility to maintain high standards of quality, transparency, and customer service while supporting Steader's mission of building a more resilient local food system.
Steader LLC
5900 Balcones Dr, Ste 8330
Austin, Texas 78731
Email Address:
Telephone number:
(737) 510-4582
Last Updated: June 18, 2025
